Report a Location/Ambassador

Ride1UP locations are not Ride1UP stores. Rather, they are independent operators that have signed up within our network. Ambassadors are also independent. If you have any experiences with a location or ambassador that concern you, please do reach out and let us know.

Report Location/Ambassador


Service & Support

Seasoned Bike Mechanics Offer Expert Technical Support and Friendly Customer Service.

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1-Year Warranty*

Every Ride1Up ebike Comes With a Warranty Against Manufacturing Defects. *Terms Apply

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30-Day Returns*

We're Confident That You'll Be Thrilled! If Conditions Are Met, Send It Back For a Refund. *Terms and Model Exclusions Apply

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Free Shipping

On All Bikes to Contiguous 48 States. $100 Direct Shipping to Canada. Exclusions Apply.

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